Why Service with Us?

Staff

• Dedicated Fast Service department
• Management team with over 10 years experience at Honda of Salem

Resources

• Your exclusive advocate with direct support from Honda
• Direct technical support from Honda certified master technicians
• Lithia 3 years / 50,000-mile parts and labor warranty on our repairs*

Amenities

• Complimentary shuttle service
• Complimentary loaner vehicle's on major services or overnight stays
• Free Wi-Fi
• Hot and cold beverages
• Snacks
• Power and USB charging stations

*The Fast Services that qualify for this Guarantee are: 

• Oil Change
• Air Filter
• Cabin Air Filter
• Comprehensive vehicle inspection with written report and Complementary Mechanical Wash and Vacuum
• *Any combination of the above services
• *Requires an appointment 
• **Good for one year from time of service. 

Lithia guarantees to the original retail purchaser of a paid service repair (the "Service Customer") that it will repair or replace any Eligible Parts (as defined below) that fail under normal use conditions within 3 years or 50,000 miles whichever comes first of the date of purchase appearing on Service Customer's repair order.

This guarantee is good at any dealership owned and operated by Lithia Motors, Inc.

We will repair or replace Eligible Parts with new or remanufactured parts free of charge, including related labor.

Eligible Parts

• Any new or remanufactured part replaced at this dealership excluding: tires, brakes, filters, fluids, anti-freeze, refrigerant, wiper blades, spark plugs, light bulbs, manual clutch disc, DVD entertainment system, interior trim items, and glass.

This guarantee is not transferable and does not cover the following:

    Failure due to negligence, alteration, misuse, accident or use for which the part or parts were not designed or approved by the part manufacturer.
    Part(s) repaired or replaced under any other applicable new or used vehicle warranty.
    Part(s) used in commercial or for-hire applications or used in racing or other competitions.
    Loss of time, inconvenience, loss of use of vehicle, towing charges, consequential damages or other economic loss.
    Damage due to lack of maintenance (use of wrong fluids, refrigerant, fuel, oil or lubricants).
    Incomplete repairs performed at the Service Customer's request.

Honda of Salem offers Complimentary Carwash, Shuttle Service or Loaner vehicle for certain services.